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Return & Exchange Policy

Return and Exchange Policy:

  1.        Customer can return/exchange the received product in unused condition within 7 days
  2.        All SALE and promotional-priced items and any items that are sold below the MRP are non-returnable, non-refundable and non-exchangeable
  3.        For any return/exchange, customer needs to inform Apex Customer Care by calling:0961722344 or email at:[email protected] within 24 hours of receiving the delivery 
  4.        Customer can order the same product in different size/color or a different product of the same value in return/exchange
  5.        Customer can exchange any ordered product for 1 time only
  6.        Products ordered through online, cannot be returned/exchanged at physical stores       
  7.        Once the product is sold, refund is not possible and customer will be issued a voucher that can be used in apex4u.com only. The voucher is valid for one year of generation
  8.        Return Voucher will be generated once customer returns the product